I must give lots of thanks and high praise to Dr. Shivani and the staff at SCI for their help with getting the move organized. I just cannot say enough about how much they have worked to help us in this transition. It was SCI (Dr. Shivani personally) who worked out an agreement for our benefit. Sandeep, the Tulip owner, called and offered to change the apartment if the problems were not fixed by morning. In fact, he came over during the night and early in the morning to check and see how things were progressing on repairs. What we have learned is that the motor on the pump that supplies our building's water tank had burned out and so no water had been pumped in for several days. In effect, we were dry. Since then, we have learned that the government controls the release of water in Delhi and only sends it twice daily. If you miss one or both of the collection times, there is no make-up for that...you just have to wait until the next time. It is because of the pump issue that the water problems happened, not because of a problem with the actual apartment itself. Because of the language barrier, we had not been able to understand any of this until Sandeep came and educated us as to the water system in Delhi. Knowing that the pump was in the process of being fixed, but wasn't totally corrected, it seemed best to move.
Our concern was that if we moved, we would no longer be close enough to walk to the doctor's appointments daily. The agreement was reached that we should move to the Tulip apartment in GKII and Sandeep would take care of the cost for a driver for us daily. Sandeep even took care of moving all our things, under his personal supervision. He stayed at the new apartment with us after moving for a while and had both a plumber and electrician come thru to check all outlets and water pipes to ensure they were working. He has also left us with someone (like a caretaker) who will come and supervise the cleaning people and meet with any repairmen if something should a problem come up. That leaves us now free to explore the famed M-Block Market and visit with friends away from the apartment. I am so happy that I can't stop smiling over the move!!! We are pleased that everything has come together and that Sandeep took such interest in making the remainder of our stay as wonderful as possible. We are grateful to both him and SCI for helping us to move into a place where we can be at peace.
Bottom line, if there is a problem, you have to speak up. I am so glad that we spoke up and allowed Sandeep the opportunity to take care of the problems. For us, he honored the arrangement and we are satisfied with the way that he is taking care of the move's ramifications. We are so much better off now and are eagerly anticipating hot showers tonight before bed!!! WHOO HOO!!!
New Bedroom (1 of 3) - You can see the bathroom attached!
Relaxing in the new living room!
Oh, and as an added bonus, there were 2 monkeys at the end of the street when we were unpacking today! MONKEYS!